Customer Service Representative - State Farm Agent Team Member
Council Bluffs - IA
Customer Service Representative - State Farm Agent Team Member
Full Time • Council Bluffs - IA
Responsive recruiter
Benefits:
- Hourly Plus Commission
- Sick Days
- Personal Days
- Health stipend
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Are you Outgoing and Driven? We're looking for you!
ABOUT OUR AGENCY
I’ve been a State Farm Agent since April 1, 2001, after starting my career as a financial analyst with an insurance company. My background in finance helped shape my approach to helping people understand their options and make informed decisions about protecting what matters most. I attended the University of Nebraska at Omaha, and today, my agency is built around educating customers, protecting their assets, and identifying gaps so they can feel confident about their financial future.
ABOUT OUR AGENCY
I’ve been a State Farm Agent since April 1, 2001, after starting my career as a financial analyst with an insurance company. My background in finance helped shape my approach to helping people understand their options and make informed decisions about protecting what matters most. I attended the University of Nebraska at Omaha, and today, my agency is built around educating customers, protecting their assets, and identifying gaps so they can feel confident about their financial future.
With a team of four, we’ve created a supportive environment where we lift each other up, continue learning, and encourage one another to grow. We believe in lifelong development and making a difference both inside and outside the office. We also enjoy team outings and volunteering in our community.
We offer a 401(k), PTO, and a health stipend, along with opportunities to connect as a team and give back locally.
I’m looking for someone with a positive attitude, strong work ethic, and a genuine desire to help people. Coachability, reliability, organization, adaptability, and comfort with technology are important, along with the ability to ask thoughtful questions and think on your feet. If you enjoy learning, building relationships, and helping people find solutions that support their goals and dreams, I’d love to meet you!
Position Overview:
Tracy Hough State Farm Insurance Agent located is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tracy Hough - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $48,000.00 - $61,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Tracy Hough - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Council Bluffs, Iowa just a skip off the interstate.
- Our office is open M-F 8:30am-5:00pm, evenings and Sat by appt.
- I have been a State Farm agent since 2001.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Gain confidence and grow your career
Earn benefits and rewards that are second to none